This survey aims to understand public satisfaction toward the residence’s environmental quality and the environmental performance executed by local environmental protection agencies, and the samples of this survey are collected from persons above 20 years old living in Taipei city, Kaohsiung city and the three cities including Taipei county, Taichung city, Tainan city before upgraded to the municipalities and quasi-municipality ― Taoyuan county. This survey period was from Dec. 14 in 2010 to Jan. 2 in 2011, and the interviewers in this survey were at least 1,068 respondents successfully in each municipalities. Under 95% confidence level and 3% sampling error, the total completed interviewers were 6,424 respondents. During this survey, CATI (Computer Assisted Telephone Interview) system is applied to survey the data and employed the stratified random sampling method. The results are described as follows: 1. All the average satisification scores in the eight indicators are 69 or more in the six cities. Among them, people in Tainan city give the better evaluation(72.09) and people in Taichung city give the worse evaluation(69.12). For the evaluation of eight indicators, all the people living in the six cities give the better evaluation to "the performance of waste disposal and treatment " and give the worse evaluation to "Outdoor air quality"and"the performance of saving energy and reducing the carbon dioxide ". 2.Among the six cities, people living in the Taipei city, Taichung city, Tainan city and Taoyuan county give the better evaluation to "the performance of waste disposal and treatment " and give the worse evaluation to "the performance of saving energy and reducing the carbon dioxide ". And people living in the Kaohsiung city and Taipei county give the better evaluation to "the performance of waste disposal and treatment " and give the worse evaluation to "Outdoor air quality". 3..Among the environmental affairs that people want local environmental protection agencies to execute for the coming year, the first priority is "maintaining clean environment and greening , " and followed "improving outdoor air quality", "strengthening noise control","enhancing resource recovery advocacy" and "check and river pollution remediation".

Environment quality、Post-Satisfaction Survey、Environmental Protection Administration